F
Forzen
Support
Support

Help for the current Forzen experience.

Contact us if you need help with profile changes, heel post publishing, AI try-on previews, image permissions, wallet balance, diamond purchases, sign-out, or account deletion.

Frequently Asked Questions

How do I create a heel entry?

Use the publish flow to add one or more photos, write a caption, choose tags, and submit the archive entry to your profile and the feed.

How do I change my profile photo or bio?

Open your profile area, enter the profile editing screen, and update your avatar or text fields there. You can choose a photo from the gallery or take a new one with the camera.

Why does Forzen ask for photo or camera access?

Those permissions are used only when you choose features that need them, such as publishing a post, changing your avatar, selecting a try-on input photo, or saving a generated preview.

Why did AI try-on fail?

If an AI try-on request does not complete, check that the selected image is valid, that required permissions are available, and that your connection is stable. If the problem continues, email support with a short description of what happened.

How do diamond purchases work?

Diamond packs are offered through the app platform's in-app purchase flow. If a purchase completes but your balance does not update, contact support and include the product you tried to buy.

How do I sign out or delete my account?

Both actions are available from Settings. If you need assistance with account removal, contact support from the email address you want us to use for the request.

Can I report content or block a profile?

Yes. Forzen includes in-app safety actions for reporting and blocking. Use the in-app option first, then contact support if you need follow-up help.